FAQ

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Frequently Asked Questions

Welcome to the Ingrained Bespoke FAQ page. We’ve compiled answers to common questions to help you understand our process and what makes our bespoke creations truly unique. If you don’t find the answer you’re looking for, please don’t hesitate to contact us directly.

About Ingrained Bespoke & Our Process

What does “bespoke” mean, and how is it different from custom or made-to-order?

“Bespoke” signifies a completely personalized experience, starting from the initial concept and design, tailored exclusively to your individual needs and preferences. It goes beyond simply modifying existing designs (custom) or selecting from pre-set options (made-to-order). We create something entirely unique for you.

What sets Ingrained Bespoke apart from other bespoke furniture makers?

At Ingrained Bespoke, we combine traditional craftsmanship with modern design sensibilities to create one-of-a-kind pieces that reflect your personality and style. Our collaborative approach ensures that your vision is brought to life with the highest level of artistry and attention to detail.

What is the process for creating a bespoke piece with Ingrained Bespoke?

Our bespoke
process begins with an initial consultation to discuss your ideas, preferences, and requirements. We then develop a design concept and present it to you for feedback and approval. Once the design is finalized, our skilled artisans
craft your piece using the finest materials and techniques. Throughout the process, we keep you informed and involved to ensure that the final result exceeds your expectations.

How long does it take to create a bespoke piece with Ingrained Bespoke?

The timeline for creating a bespoke piece can vary depending on the complexity of the design, the availability of materials, and our current workload. We will provide you with an estimated timeline during the initial consultation and keep you updated on the progress of your piece throughout the process.

Design & Personalisation

Can I provide my own design ideas for a bespoke piece?

Absolutely! We welcome your input and ideas to create a piece that is truly unique to you. Whether you have a specific vision in mind or need inspiration, our design team will work with you to bring your ideas to life.

Can I customize the dimensions, materials, and finishes of my bespoke piece?

Yes, every aspect of your bespoke piece can be customized to suit your preferences and requirements. From the size and shape to the materials and finishes, we will work with you to create a piece that is tailored to your exact specifications.

Do you offer design services to help me create a bespoke piece?

Yes, our design team is here to assist you at every step of the process. Whether you have a clear vision of what you want or need help developing a concept, we will work with you to create a design that reflects your style and personality.

Can I see samples of materials and finishes before making a decision?

Yes, we can provide samples of materials and finishes to help you visualize your bespoke piece. Our design team will guide you through the selection process and ensure that the materials and finishes you choose meet your expectations.

Materials & Craftsmanship

What types of materials do you use in your bespoke pieces?

We use only the finest materials in our bespoke creations, including sustainably sourced hardwoods, premium metals, and high-quality upholstery fabrics. Each material is carefully selected for its beauty, durability, and sustainability.

Do you offer eco-friendly or sustainable materials for bespoke pieces?

Yes, we are committed to sustainability and offer a range of eco-friendly materials for our bespoke pieces. From FSC-certified woods to low-VOC finishes, we can help you create a piece that is both beautiful and environmentally responsible.

Who crafts the bespoke pieces at Ingrained Bespoke?

Our bespoke pieces are handcrafted by skilled artisans
who have years of experience in traditional woodworking. Each piece is made with meticulous attention to detail and a dedication to quality craftsmanship.

Can I visit your workshop to see the craftsmanship in person?

Yes, we welcome visitors to our workshop to see our artisans at work and experience the craftsmanship that goes into each bespoke piece. Please contact us to schedule a visit and see our process firsthand.

Pricing & Payment

How are pricing and payment structured for bespoke pieces?

Pricing for bespoke pieces is based on the complexity of the design, the materials used, and the craftsmanship involved. We will provide you with a detailed quote during the initial consultation, outlining the costs and payment schedule for your piece.

Do you require a deposit or payment upfront for bespoke pieces?

Yes, we require a deposit to secure your order and begin work on your bespoke piece. The deposit amount will be outlined in your quote, along with the payment schedule for the remaining balance.

What forms of payment do you accept for bespoke pieces?

We accept a variety of payment methods for bespoke pieces, including credit cards, bank transfers. Our team will work with you to determine the best payment option for your order.

Do you offer financing options for bespoke pieces?

Yes, we offer financing options for bespoke pieces to help make your dream piece a reality. Our team can provide you with more information on our financing options and help you choose the best plan for your needs.

Shipping & Delivery

Do you offer shipping for bespoke pieces?

Yes, we offer shipping for bespoke pieces to locations worldwide. Our team will work with you to arrange shipping and delivery for your piece, ensuring that it arrives safely and on time.

How is shipping and delivery calculated for bespoke pieces?

Shipping and delivery costs for bespoke pieces are calculated based on the size, weight, and destination of the piece. Our team will provide you with a shipping quote during the ordering process and ensure that your piece is delivered safely and securely.

Do you offer white-glove delivery service for bespoke pieces?

Yes, we offer white-glove delivery service for bespoke pieces to ensure that your piece is delivered and installed with the utmost care and attention to detail. Our team will coordinate the delivery and installation process to make sure that your piece is set up to your satisfaction.

Can I pick up my bespoke piece in person instead of having it shipped?

Yes, you are welcome to pick up your bespoke piece in person from our workshop. Please contact us to arrange a pickup time and date that is convenient for you.

What types of materials do you use?

Doors – Finsa fibrapan hidrofugo PLUS MRMDF,
Cabinets – 18mm egger board & some hardwoods and special metals